FAQ

  • What types of UGC do you create?

    I create cinematic short-form videos, lifestyle stills, product features, testimonials, and storytelling campaigns for brands in categories like family, fashion, home, wellness, travel, and beauty.

    Each project is tailored to your audience, visual tone, and marketing goals — whether you need organic-style content or polished branded imagery.

  • Do you work with agencies or directly with brands?

    Both. I partner with agencies, creative directors, and brand marketing teams to produce content that aligns with strategy and visual identity.

    I also work directly with small businesses and startups looking to elevate their content library with premium, lifestyle-driven visuals.

  • What’s your process for creating UGC?

    Once you reach out, we’ll discuss your goals, audience, and creative direction.

    You can send your product (or concept), and if needed, I’ll handle the concept, styling, filming, editing, and delivery — ready for posting on your brand’s platforms.

    Each video or image set is designed to feel real, aspirational, and aligned with your campaign.

  • Where can your content be used?

    My UGC content is designed for brand websites, social media platforms (Instagram, TikTok, Facebook, Pinterest, YouTube Shorts), email campaigns, and digital ads.

    All deliverables include options for usage rights and can be extended for paid campaigns upon request.

  • What makes your UGC style unique?

    My background as a professional lifestyle photographer gives every frame strong composition, color, and authenticity.

    I create cinematic, story-driven visuals that feel effortless — California modern, bright, emotional, and real.

    It’s content that makes people feel something and brands stand out.

  • Do you offer ongoing partnerships or content packages?

    Yes. Many brands book recurring monthly or seasonal content packages for consistent storytelling.

    Packages can include a mix of UGC videos, lifestyle photos, product stills, and short-form reels designed for multiple platforms.

  • How can brands get started working with you?

    You can fill out the contact form on this site or email me at denise@denisecrew.com with details about your brand, goals, and timeline.

    From there, we’ll schedule a quick call or chat to align creative direction and deliverables

  • What locations do you shoot in?

    I’m based in Los Angeles, California, and often shoot in natural light settings — beach, home, backyard, nature, and local lifestyle environments.

    I also travel for select brand shoots or can create fully remote UGC content using shipped products.

  • What brands have you worked with?

    My professional photography and UGC collaborations include national and boutique brands across fashion, wellness, beauty, family, and home.

    (You can view examples on my Portfolio page.)

  • What’s the turnaround time for UGC projects?

    Most UGC projects take 7–10 business days from concept approval to delivery.

    Rush options are available for time-sensitive campaigns.

  • How do you deliver final content?

    Final videos and images are delivered digitally via shared link — ready to upload to your brand’s platforms or ad manager.

  • What if we’re not sure what kind of UGC we need?

    No problem. I’ll help you identify what will resonate with your audience — whether it’s testimonial-style content, lifestyle storytelling, or scroll-stopping visuals that feel native to social media.